Senior Certification Developer

A leading cloud-based software company providing customer relationship management and enterprise solutions.
$127,200 - $190,900
Backend
Senior Software Engineer
In-Person
5+ years of experience
Enterprise SaaS · Education

Description For Senior Certification Developer

Salesforce is seeking a Senior Certification Developer to join their Certification team, focusing on ensuring Salesforce customers and partners are enabled and certified to work with Salesforce products. This role combines technical expertise with educational assessment, requiring the development and maintenance of role-based and product-based certifications.

The position involves managing the complete certification development lifecycle, from designing assessments to implementing and maintaining certification programs. You'll work closely with stakeholders across the company and partner community, ensuring certifications align with enablement resources and maintain high standards for fairness, validity, and reliability.

As a Senior Certification Developer, you'll lead crucial processes including Minimal Qualified Candidate definition, Job Task Analysis, and item development workshops. The role requires a unique blend of technical understanding, educational assessment expertise, and project management skills. You'll be responsible for monitoring certification quality, gathering feedback, and driving continuous improvement of the certification program.

This is an excellent opportunity for someone passionate about education, assessment, and technology, who wants to make a significant impact on professional development in the Salesforce ecosystem. The role offers the chance to work with cutting-edge technology while maintaining academic rigor in assessment development. You'll be part of a team that shapes how professionals learn and validate their Salesforce expertise, contributing to both individual career growth and organizational success.

The ideal candidate will bring experience in certification development, strong analytical skills, and the ability to balance business needs with academic best practices. This role offers the opportunity to innovate in exam development while working with a diverse group of stakeholders and subject matter experts.

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Responsibilities For Senior Certification Developer

  • Manage end-to-end exam development process and content quality
  • Manage/Lead MQC (Minimal Qualified Candidate) definition for exams
  • Manage/Lead the JTA (Job Task Analysis) process and workshops
  • Facilitate Item Development workshops and Technical Review sessions
  • Review exam performance and conduct in-service analysis
  • Manage timelines, resources, deliverables, and communications
  • Monitor certification quality, performance, and value
  • Collaborate with Salesforce professionals as SMEs
  • Innovate exam development process using AI and other technologies
  • Assist with customer-focused Salesforce events

Requirements For Senior Certification Developer

  • 5+ years of certification development experience
  • Degree in I/O Psychology, Psychometrics, Measurement/Evaluation, Assessment, or equivalent work experience
  • Experience with testing principles and statistical concepts
  • Outstanding attention to detail
  • Strong creative thinking, organizational, and project management skills
  • Strong team player with excellent communication skills
  • Ability to read and understand technical documentation
  • Excellent oral and written communication skills

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