Senior Certification Developer

Global leader in CRM and enterprise cloud solutions, providing software and platform services for business digital transformation.
$115,600 - $174,900
Backend
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · Education

Description For Senior Certification Developer

Salesforce, a leading enterprise SaaS company, is seeking a Senior Certification Developer to join their Certification team. This role combines technical expertise with educational assessment, focusing on designing and implementing role-based and product-based certifications. The position requires a unique blend of certification development experience and technical understanding, making it an exciting opportunity for someone passionate about educational assessment and technology.

As a Senior Certification Developer, you'll be at the forefront of maintaining and evolving Salesforce's certification programs, working with cutting-edge technologies including AI integration. You'll manage the complete certification development lifecycle, from initial concept to implementation and maintenance, ensuring the highest standards of quality and reliability in assessment methods.

The role offers the opportunity to work with a diverse range of stakeholders, from engineers to product managers, while contributing to the professional development of Salesforce practitioners worldwide. You'll be responsible for designing assessments that effectively evaluate technical competencies while maintaining psychometric standards and ensuring fairness and validity.

Key aspects of the role include leading Job Task Analysis workshops, facilitating item development sessions, and continuously improving certification processes. You'll also contribute to major Salesforce events like TrailheadX and Dreamforce, providing opportunities for industry exposure and professional growth.

The ideal candidate brings 5+ years of certification development experience, strong project management skills, and the ability to balance academic rigor with business needs. This position offers the chance to impact the professional development of countless individuals while working at one of the world's leading technology companies.

Working in various office locations across the United States, you'll be part of a collaborative team environment that values innovation and excellence. The role offers competitive compensation ranging from $115,600 to $174,900, depending on location and experience. This is an excellent opportunity for someone looking to combine their passion for education, assessment, and technology in a dynamic, fast-paced environment.

Last updated 25 days ago

Responsibilities For Senior Certification Developer

  • Manage end-to-end exam development process and content quality
  • Manage/Lead MQC (Minimal Qualified Candidate) definition for exams
  • Manage/Lead the JTA (Job Task Analysis) process and workshops
  • Facilitate Item Development workshops and Technical Review sessions
  • Review exam performance and conduct in-service analysis
  • Manage timelines, resources, deliverables, and communications
  • Monitor certification quality, performance, and value
  • Collaborate with Salesforce professionals as SMEs
  • Innovate exam development process using AI and other technologies
  • Assist with customer-focused Salesforce events

Requirements For Senior Certification Developer

  • 5+ years of certification development experience
  • Degree in I/O Psychology, Psychometrics, Measurement/Evaluation, Assessment, or equivalent work experience
  • Experience with testing principles and statistical concepts
  • Outstanding attention to detail
  • Strong creative thinking, organizational, and project management skills
  • Strong team player with excellent communication skills
  • Ability to read and understand technical documentation
  • Excellent oral and written communication skills

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