Senior Director, Technical Program Management: Cloud Economics and Capacity Management
Description For Senior Director, Technical Program Management: Cloud Economics and Capacity Management
Salesforce is seeking a Senior Director of Technical Program Management to lead their Cloud Economics and Capacity Management initiatives. This crucial role involves leading a team of Technical Program Managers (TPMs) who drive multi-year, large-scale programs focused on building, maintaining, decommissioning, and migrating data centers that support Salesforce Core Products, Marketing Cloud, and Commerce Cloud.
The position requires a seasoned leader with extensive experience in program management, particularly in cloud infrastructure and data center operations. The ideal candidate will have 15+ years of experience managing complex programs, with demonstrated success in leading engineering teams and implementing SaaS product development programs.
This is a hybrid role based in either San Francisco, CA or Bellevue, WA, requiring office presence 36 days per quarter. The role offers competitive compensation ranging from $207,100 to $343,400, depending on location and experience.
Key responsibilities include leading TPM teams, driving strategic initiatives, managing stakeholder relationships, and ensuring successful program delivery. The role demands someone who can navigate ambiguity, rally teams behind a vision, and excel in a fast-paced, dynamic environment working with cutting-edge big data, monitoring, and observability technologies.
The ideal candidate will be a player-coach who can both lead teams and contribute individually to programs when needed. They should possess outstanding executive presence, superior communication skills, and the ability to build strong relationships across all organizational levels. This role offers an opportunity to make a significant impact on mission-critical infrastructure that supports Salesforce's global customer base.
Success in this role requires a unique combination of technical expertise, leadership capabilities, and strategic thinking. The position offers the opportunity to work with multiple products and tech stacks while driving crucial initiatives that directly impact Salesforce's core infrastructure and customer success.
Responsibilities For Senior Director, Technical Program Management: Cloud Economics and Capacity Management
- Lead TPM teams in Cloud Economics and Capacity Management portfolio
- Drive multi-year large-scale programs for data centers
- Lead Steering Committee meetings with key stakeholders
- Develop partnerships with key functional stakeholders
- Drive workgroup alignment meetings
- Provide visibility to program status
- Manage program dependencies across multiple teams
- Anticipate and remove obstacles
- Provide monthly program reviews
- Create a collaborative environment that fosters creativity and innovation
Requirements For Senior Director, Technical Program Management: Cloud Economics and Capacity Management
- 15+ years experience managing large complex programs/projects using Agile/Scrum, Kanban
- 8+ years of solution management experience for software or SaaS
- 6+ years of experience leading engineering and cross functional teams
- 5+ years implementing and managing SaaS product development programs
- 3+ years of Direct People Management Experience
- Deep understanding of Data Center Operations
- Technical degree required
- Must be willing to work Pacific Coast time zone
- Experience with Portfolio Management
- Strong organizational and communication skills
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