Senior Director, Technical Program Management: Field Service

Salesforce is a leading enterprise software company providing cloud-based CRM and business solutions.
$225,200 - $343,400
Backend
Principal Software Engineer
In-Person
5,000+ Employees
15+ years of experience
Enterprise SaaS

Description For Senior Director, Technical Program Management: Field Service

Salesforce is seeking a Senior Director of Technical Program Management for their Field Service division to drive innovation and delivery of their industry-leading Field Service solution. This role is a crucial part of the Field Service leadership team, focusing on accelerating product development and ensuring organizational alignment. The position involves strategic planning, cross-functional leadership, and global team management across EMEA, India, and HQ locations. The ideal candidate will lead program management initiatives, drive process improvements, and manage a team of technical program managers while ensuring the successful delivery of enterprise cloud solutions. This role combines technical leadership with strategic business acumen, requiring extensive experience in SaaS product development and team management in a globally distributed environment. The position offers competitive compensation and the opportunity to work with industry-leading cloud solutions.

Last updated a day ago

Responsibilities For Senior Director, Technical Program Management: Field Service

  • Act as a key member of the Field Service leadership team
  • Lead programs by achieving alignment across teams and functions
  • Establish and lead portfolio wide rhythms of business
  • Drive Steering Committee meetings with key partners
  • Lead program/feature dependencies across multiple teams
  • Recruit, develop and nurture a high performing team of technical program managers
  • Create clarity from chaos and be the truth speaker
  • Be a key liaison between EMEA, India and HQ-based leadership teams

Requirements For Senior Director, Technical Program Management: Field Service

  • 15+ years of enterprise software/technical program or engineering management experience
  • 7+ years of conducting and leading SaaS product development programs
  • 5+ years experience managing people in a globally distributed environment
  • Deep experience with software development lifecycle
  • Experience with Portfolio Management
  • A related technical degree required
  • Strong organizational, project management, analysis, and communication skills
  • Ability to master technical subjects and technologies relevant to the program

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