Senior Manager, RAG and AI Engineering

Global leader in CRM software providing cloud-based solutions for businesses
$184,000 - $276,100
Machine Learning
Staff Software Engineer
In-Person
5,000+ Employees
8+ years of experience
AI · Enterprise SaaS

Description For Senior Manager, RAG and AI Engineering

Join Salesforce's Einstein Foundations ML team as a Senior Manager, leading revolutionary generative AI technology integration into Salesforce CRM. This role focuses on distributed systems and AI/ML, requiring expertise in building scalable, reliable systems while maintaining strict data privacy and security standards. You'll work with cutting-edge Large Language Models (LLMs) and lead an exceptional engineering team specializing in distributed and large-scale data engineering.

The position offers the opportunity to work with advanced AI technologies, including Knowledge Graphs and intelligent search solutions, while collaborating with multi-functional teams to develop groundbreaking capabilities. You'll be responsible for designing and scaling complex services that power Salesforce's AI initiatives, ensuring high availability and performance.

As a leader, you'll play a crucial role in developing high-performing teams, fostering innovation, and contributing to the engineering organization's evolution. The role combines technical expertise with leadership skills, requiring experience in distributed systems, data engineering, and team management. You'll work in a collaborative environment that values transparent communication and constructive feedback while maintaining a fun, dynamic atmosphere.

This is an excellent opportunity for experienced engineering leaders who want to impact the future of enterprise AI technology while working with one of the world's leading CRM platforms. The role offers competitive compensation and the chance to work on cutting-edge AI/ML solutions that will shape the future of business technology.

Last updated 12 days ago

Responsibilities For Senior Manager, RAG and AI Engineering

  • Collaborate with AI Cloud leaders to co-create and refine AI and data engineering strategy
  • Lead design, development, and maintenance of scalable distributed systems and data retrieval pipelines
  • Spearhead Knowledge Graphs retrieval integration into AI ecosystem
  • Partner with teams to develop search and retrieval capabilities using LLMs
  • Prioritize talent retention and team development
  • Develop culture of innovation and collaboration
  • Implement improvements in team processes and culture

Requirements For Senior Manager, RAG and AI Engineering

Java
Python
  • Related technical degree or equivalent experience
  • 8+ years experience building and scaling distributed systems
  • 3+ years of people management experience
  • Knowledge of software engineering best practices
  • Strong foundation in distributed systems and cloud-native technologies
  • Proficiency in Java and/or Python
  • Experience with AWS or other cloud platforms
  • Experience with Agile development methodologies
  • Exceptional verbal and written communication skills

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