Senior Manager, Solution Engineering - Cloud Specialists

Global leader in CRM and cloud-based enterprise solutions, providing customer relationship management software and applications.
Dubai - United Arab Emirates
Cloud
Staff Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · Cloud

Description For Senior Manager, Solution Engineering - Cloud Specialists

Salesforce is seeking a Senior Manager of Solution Engineering to join their Cloud Specialists team in Dubai. This pivotal leadership role involves working closely with Sales Leaders to drive growth and strategic initiatives. The ideal candidate will be a key member of the Solution Engineering Leadership Team, bringing extensive experience in team management and the ability to drive transformational change at the CXO level.

The role demands exceptional leadership, communication, and strategic skills, with a focus on both internal and external stakeholder management. You'll be responsible for managing and growing a deeply skilled, diverse Solution Engineering team, ensuring continued success in a rapidly evolving market. The position requires a strong understanding of cloud computing, business processes, and enterprise applications, particularly in CRM and related technologies.

As a Senior Manager, you'll partner with Sales leadership to support commercial deals, drive innovation in solution selling, and build strong C-level relationships across key accounts. The role requires a minimum of 5 years of leadership experience in Solution Engineering/Pre-Sales, along with technical expertise in CRM, Customer Service, Field Services, and Analytics.

This is an excellent opportunity for a bilingual (Arabic and English) leader who can combine technical expertise with business acumen to drive Salesforce's continued growth in the region. The role offers the chance to work with cutting-edge cloud technologies while leading and developing a high-performing team in one of the world's most innovative technology companies.

Last updated 21 minutes ago

Responsibilities For Senior Manager, Solution Engineering - Cloud Specialists

  • Manage and grow the Solution engineering team ensuring continuous hiring and retention of top talent
  • Drive and scale success in large, complex selling organizations
  • Partner with Sales leadership to support commercial deals and sign new logos
  • Focus on innovation in solution selling approaches
  • Build and nurture C-level relationships across key accounts
  • Drive deep Customer Engagement through influencing customers' broader IT strategy
  • Work with Sales organization to develop and execute growth plans
  • Hire world class talent and manage performance
  • Provide exemplary leadership and embody Salesforce values

Requirements For Senior Manager, Solution Engineering - Cloud Specialists

  • 5+ years in leadership roles, especially in Solution Engineering / Pre-Sales
  • Strong understanding of business processes and enterprise applications
  • Knowledge of industry-specific use cases, data architectures, and integration patterns
  • Strong storytelling abilities for C-level executive engagement
  • Persuasive communication skills
  • Strong understanding of Cloud Computing and business benefits
  • Technical expertise in CRM, Customer Service, Field Services, Loyalty Management, Analytics
  • Knowledge of Salesforce Marketing Cloud, Commerce Cloud, Service and Field Service (advantage)
  • Fluency in Arabic and English

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