Senior Manager - Technical Architect - Agentforce

A global organization providing CRM solutions and innovative AI platforms including Agentforce, their newest Data + AI + CRM + Trust platform.
Machine Learning
Staff Software Engineer
In-Person
5,000+ Employees
8+ years of experience
AI · Enterprise SaaS

Description For Senior Manager - Technical Architect - Agentforce

Agentforce, Salesforce's cutting-edge platform, is seeking a Technical Architect to join their innovative team. This role combines AI/ML expertise with CRM knowledge to transform customer experiences. As an Agentforce Technical Architect, you'll be a trusted advisor to customers, guiding them through emerging AI solutions and ensuring maximum platform value. You'll work alongside Account Executives, Solutions Engineers, and Product teams to drive technical leadership in pre-sales, champion AI/ML methodologies, and create impactful content.

The ideal candidate has deep technical expertise in AI/ML, data infrastructure, and CRM, coupled with strong presentation skills. You'll tackle sophisticated problems, architect innovative solutions, and drive key technical decisions. Your role involves facilitating partner alignment, showcasing real-world solutions, and leading technical thought leadership initiatives.

This position offers the opportunity to work with cutting-edge AI technologies, including Large Language Models, agent-based frameworks, and prompt engineering. You'll be at the forefront of innovation, working with modern data stacks, cloud platforms, and advanced AI/ML frameworks. The role combines technical excellence with strategic thinking, requiring both hands-on development skills and the ability to communicate complex ideas effectively.

Join a dynamic team within a global organization, where you'll have the chance to shape the future of AI-driven customer experiences. This role is perfect for naturally curious technologists who are passionate about AI, enjoy educating others, and want to make a real impact in the enterprise software space.

Last updated 4 minutes ago

Responsibilities For Senior Manager - Technical Architect - Agentforce

  • Research customer challenges and architect innovative AI/ML solutions
  • Drive adoption and value through partner alignment on high-impact use cases
  • Build compelling demos and prototypes
  • Lead whiteboarding sessions, training, and hands-on workshops
  • Integrate data cloud, CRM, analytics tools, and cloud services
  • Produce best-practice documentation and architectural diagrams

Requirements For Senior Manager - Technical Architect - Agentforce

JavaScript
Python
  • Several years in solutions engineering, architecture, or technical consulting in B2B SaaS
  • Experience with machine learning concepts (predictive and generative AI)
  • Familiarity with Salesforce CRM and modern data stacks
  • Proven track record with REST APIs and SDKs
  • Proficiency in programming (JavaScript, Python, SQL) or Salesforce development
  • Strong presentation and communication skills
  • Passion for exploring emerging AI research and frameworks

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