Senior Manager, Technical Writing

Salesforce is seeking a Senior Manager of Technical Writing to lead their Content Experience team. This role combines technical expertise with leadership responsibilities, focusing on creating high-quality documentation and user assistance. The position involves managing a team of content producers who work closely with engineers, product managers, and designers to develop comprehensive documentation including UI text, online help, developer guides, and learning modules through Trailhead. The ideal candidate will bring 6+ years of technical writing experience and 2+ years of management experience, demonstrating strong leadership, communication, and organizational skills. This role offers the opportunity to shape content strategy, mentor team members, and drive the overall direction of Content Experience at Salesforce. The position includes collaboration with cross-functional teams, overseeing various content types from UI text to video content, and ensuring the delivery of high-quality documentation that helps Salesforce customers succeed. The role is based in India (Bangalore or Hyderabad) and offers comprehensive benefits and the chance to work with a leading enterprise software company committed to improving the state of the world through technology and equality initiatives.