Senior Manager/Director, Technical Architect, Agentforce

Global leader in CRM and enterprise cloud solutions, providing AI-powered sales, service, and marketing platforms.
$201,740 - $269,780
Machine Learning
Principal Software Engineer
In-Person
5,000+ Employees
10+ years of experience
AI · Enterprise SaaS

Description For Senior Manager/Director, Technical Architect, Agentforce

Join Salesforce as a Director leading the Solutions Architecture Team, where you'll guide and inspire Technical Architects specializing in AI portfolio solutions. This role combines strategic leadership with hands-on technical expertise, focusing on AI/ML, data pipelines, and CRM integrations.

As a player-coach, you'll mentor your team while directly contributing to complex technical challenges. You'll work closely with Solutions leadership, Sales, and cross-functional teams to align AI resources with high-value opportunities. Your responsibilities include resource allocation, strategic initiative planning, and participation in key customer engagements.

The role requires deep expertise in B2B SaaS, AI/ML technologies, and CRM systems. You'll drive solution strategies, particularly around Agentforce's AI/ML capabilities, Generative AI, and agent-based frameworks. Success in this position demands strong leadership skills, technical proficiency, and the ability to articulate complex solutions to executive-level audiences.

This is an excellent opportunity for a technical leader who wants to shape the future of AI solutions while developing a team of skilled architects. You'll be at the forefront of innovative technology, working with cutting-edge AI/ML solutions and contributing to Salesforce's continued leadership in enterprise software.

The position offers competitive compensation ($201,740 - $269,780) and the chance to work with industry-leading professionals in San Francisco. Join us in transforming how businesses leverage AI and technical architecture to drive success.

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Responsibilities For Senior Manager/Director, Technical Architect, Agentforce

  • Lead and mentor a team of Technical Architects
  • Collaborate with Solutions leadership and cross-functional teams
  • Provide escalation support for complex sales engagements
  • Coordinate and allocate specialist resources
  • Plan and execute strategic initiatives
  • Participate in key customer meetings
  • Guide solution strategies and architectural best practices
  • Build relationships with cross-functional groups

Requirements For Senior Manager/Director, Technical Architect, Agentforce

  • Proven experience leading or coaching technical teams in B2B SaaS or enterprise software
  • Familiarity with AI/ML, data platforms, and CRM systems
  • Cross-functional collaboration skills with stakeholders
  • Project and program management experience
  • Strong communication and strategic thinking skills
  • Ability to present complex ideas and drive consensus
  • Experience in managing architects and solutions engineers (preferred)
  • Experience with customer-facing demos and sales support (preferred)

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