Senior Manager/Director, Technical Program Manager

A leading SaaS company providing customer relationship management software and enterprise cloud computing solutions.
Backend
Staff Software Engineer
In-Person
5,000+ Employees
10+ years of experience
Enterprise SaaS
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Description For Senior Manager/Director, Technical Program Manager

Salesforce is seeking a Senior Manager/Director, Technical Program Manager to lead their Managed Services initiatives. This role is crucial in driving large-scale, cross-functional programs within the Technology & Products organizations. The position focuses on managing VegaCache, Message Queue (MQ), and MAPS services, working closely with engineering, product management, and customer success teams.

The ideal candidate will have 10+ years of experience leading enterprise product programs and 5+ years of cross-functional team management in a SaaS environment. They should excel in executive communication, problem-solving, and demonstrate strong technical acumen. The role demands someone who can navigate between tactical and strategic responsibilities while maintaining strong relationships across all organizational levels.

This opportunity offers significant impact potential, working with cutting-edge technology in a fast-paced environment. The position comes with comprehensive benefits, including parental leave, adoption assistance, and fertility benefits. Salesforce's commitment to giving back through their 1:1:1 model and focus on employee development through Trailhead.com makes this an attractive opportunity for leaders who want to make a difference while growing their careers.

The role requires someone who can thrive in a dynamic environment, handle mission-critical deliverables, and drive innovation while ensuring customer success. You'll be responsible for steering complex projects, managing cross-functional teams, and ensuring the successful delivery of managed services that enable multi-substrate capability for customers.

Last updated 4 months ago

Responsibilities For Senior Manager/Director, Technical Program Manager

  • Lead large-scale, cross-functional initiatives within Technology & Products organizations
  • Drive successful delivery and adoption of Managed Services
  • Lead program scope and release planning
  • Drive Steering Committee meetings
  • Develop partnerships with key functional team members
  • Lead program dependencies across multiple teams
  • Anticipate and remove obstacles
  • Provide periodic program reviews and updates
  • Create collaborative environment fostering creativity and innovation
  • Drive cross-functional and cross-domain planning

Requirements For Senior Manager/Director, Technical Program Manager

Java
  • 10+ years of experience leading enterprise product programs
  • 5+ years of cross-functional team management in a SaaS company
  • Strong executive communication and presentation skills
  • Excellent analytical and problem-solving abilities
  • Profound knowledge of software development lifecycle
  • Bachelor's Degree in Engineering or related disciplines
  • Experience with agile methodologies
  • Strong organizational and project management skills
  • Ability to work across different time zones
  • Technical understanding of program-related subjects

Benefits For Senior Manager/Director, Technical Program Manager

Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
Mental Health Assistance
  • Comprehensive benefits package
  • Well-being reimbursement
  • Generous parental leave
  • Adoption assistance
  • Fertility benefits
  • World-class enablement and training with Trailhead.com
  • Executive coaching and leadership exposure
  • Volunteer opportunities
  • 1:1:1 model for giving back to the community

Interested in this job?