Senior Solution Engineer - Tableau (Pre-sales)

We are looking for a Tableau pre-sales professional to cover the Japan region. As a Solution Expert for the world-leading data visualization and analytics platform, you will:

• Work with prospects, existing customers, and various internal departments
• Be a trusted advisor to customers
• Provide technical support to customers evaluating Tableau
• Collaborate with internal sales teams to promote adoption
• Give presentations at large-scale data and analytics conferences and events

Why join us: We're looking for someone who excels at tackling challenges and working across various teams. Tableau encourages employees to be their authentic selves at work, and everyone is direct, measuring success by achievements rather than time spent. Our core values are trust, customer success, innovation, equality, and sustainability, which guide all our actions as a company and as individuals.

Specific job responsibilities include:

• Becoming a trusted advisor to customers
• Understanding customers' business challenges and their data/analytics strategies
• Identifying the best solutions for customers
• Helping customers achieve their business goals
• Introducing solutions like Tableau Cloud and Tableau Pulse to customers
• Providing technical and solution advice on data utilization and analytics
• Conducting pre-sales activities in collaboration with internal direct sales teams
• Promoting Tableau adoption and achieving customer success through excellent customer relationships
• Presenting at events such as Salesforce World Tour Tokyo, Tableau Conference, and Big Data Summit
• Troubleshooting technical issues and creating content for demos and training workshops
• Staying up-to-date with new technologies like AI and introducing them to customers

Required qualifications:

• Solid pre-sales or technical expertise in the software or IT industry
• Broad technical knowledge with specialized knowledge in some areas of data visualization/analytics, BI, or data-related fields
• Experience building customer relationships and ability to work within the sales cycle
• Technical hands-on experience in relevant fields
• Experience building and implementing proofs of concept (PoC) and addressing functional and technical elements of RFI/RFP
• Passion for technology and ability to impact customers' businesses
• Excellent oral and written communication skills, including presentation skills
• Sales acumen and ability to support sales teams
• Flexibility to travel and work flexible hours as needed
• Team player mentality

First-year expectations:

• Complete Salesforce and Tableau's world-class boot camp program
• Obtain Tableau Desktop Specialist and Tableau Certified Data Analyst certifications
• Obtain Tableau Server Certified Associate certification
• Support the entire sales cycle for a set of accounts or regions
• Take responsibility for key initiative areas and support team development
• Attend Tableau's world-class marketing events and demonstrate best practices
• Collaborate with Account Executives on territory, account, and opportunity planning
• Provide feedback to product management and engineering teams
• Play a crucial role in ongoing customer success
• Engage with the Tableau community through forums, blogs, and social media
• Identify and mentor the next generation of Tableau talent

English language skills are not required but preferred.