Senior / Staff - Developer Documentation Writer

Leading technology company providing AI, Data and CRM solutions to help businesses connect with customers in new ways.
Backend
Staff Software Engineer
In-Person
5,000+ Employees
8+ years of experience
Enterprise SaaS
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Description For Senior / Staff - Developer Documentation Writer

Salesforce, a leading enterprise SaaS company, is seeking a Senior/Staff Developer Documentation Writer to join their Enterprise Technology & Infrastructure team. This role combines technical expertise with communication skills to create comprehensive developer documentation. The position offers an opportunity to work with cutting-edge technology while making complex technical concepts accessible to developers.

As a Documentation Writer, you'll be integral to Salesforce's mission of making their platform more user-friendly through clear, well-structured documentation. You'll collaborate with cross-functional teams including developers, QE engineers, and product managers to create developer guides, API documentation, and technical content that enables developer success.

The ideal candidate brings 8+ years of technical writing experience, with at least 4 years focused on developer documentation. You should be comfortable with technical tools like Git, Markdown, and XML, and have the ability to quickly grasp new technologies. Experience with AI and GPT interfaces is a plus.

This role offers the opportunity to work with one of the world's leading tech companies, known for its commitment to equality, innovation, and employee development. Salesforce provides comprehensive benefits and a culture that values continuous learning and professional growth. You'll be part of a collaborative team that's shaping the future of enterprise software while maintaining a strong focus on customer success.

Join Salesforce to make a significant impact on developer experience and documentation, while working with cutting-edge technologies in AI, CRM, and cloud computing. This position is perfect for someone who combines technical acumen with excellent communication skills and a passion for making complex concepts accessible to developers.

Last updated 8 days ago

Responsibilities For Senior / Staff - Developer Documentation Writer

  • Write easy-to-understand developer guides, learning content, and online help
  • Work with developers, quality engineers, product managers, and usability experts
  • Improve existing development process documentation and reference content
  • Create content plans to support new product and feature development
  • Create and update developer documentation

Requirements For Senior / Staff - Developer Documentation Writer

  • Bachelor's degree in a STEM field, Communications, or similar
  • Proven English writing skills with samples
  • 8+ years of Technical Writing experience with 4+ years of experience writing for a developer audience
  • Ability to work on multiple projects at once
  • Ability to learn new technologies quickly
  • Strong content strategy skills with customer advocacy mindset
  • Phenomenal people and communication skills
  • Focus on quality and details
  • Strong team player

Benefits For Senior / Staff - Developer Documentation Writer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Equity
  • Comprehensive medical, dental, and vision insurance
  • 401k retirement plan
  • Equity compensation
  • Location-based compensation
  • Incentive compensation

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