Senior Technical Business Analyst, Product & Pricing Ops

Leading AI, Data and CRM company helping businesses connect with customers in new ways
Backend
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS

Description For Senior Technical Business Analyst, Product & Pricing Ops

Salesforce, the Customer Company, is seeking a Senior Technical Business Analyst to join their Quoting Rules team within the Revenue, Growth, and Automation space. This role combines technical expertise with business analysis, focusing on CPQ (Configure, Price, Quote) systems implementation and management.

The position offers a fast-paced environment with broad company-wide impact through various partner engagements. The ideal candidate will work at the intersection of technical implementation and business strategy, helping craft scalable solutions alongside engineers and architects while translating business requirements into technical specifications.

Key aspects of the role include managing CPQ system configurations, supporting monthly product releases, and maintaining the CPQ infrastructure. The position requires deep understanding of product lifecycle management and pricing strategies, combined with strong technical skills in Salesforce administration and CPQ systems.

The role demands excellent analytical and communication skills, as you'll be working with multiple stakeholders and explaining technical concepts to non-technical audiences. You'll be responsible for troubleshooting, bug fixing, and generating data-driven insights to drive business decisions.

This is an office-based position in Hyderabad, offering the opportunity to work with a global leader in CRM solutions. The role provides exposure to cutting-edge technology and the chance to impact how Salesforce manages its product pricing and quoting systems. You'll be part of a company that values innovation, customer success, and doing well while doing good.

Last updated 3 minutes ago

Responsibilities For Senior Technical Business Analyst, Product & Pricing Ops

  • Design, implement, and manage the configuration of internal CPQ systems
  • Deploy configuration changes during monthly New Product Introduction releases
  • Facilitate product configuration requirements throughout product development lifecycle
  • Support CPQ infrastructure including rule configuration and release management
  • Lead troubleshooting and bug fixing for published rules configurations
  • Generate actionable insights through data-driven analysis
  • Execute system configuration requests from partner teams
  • Evaluate product performance and plan for end-of-life products

Requirements For Senior Technical Business Analyst, Product & Pricing Ops

Python
  • 5+ years of technical and admin experience on Salesforce Projects
  • 3+ years of experience in CPQ system configuration
  • Salesforce Administrator (ADM 201) Certification required
  • Experience with Salesforce CPQ/Conga CPQ/Approvals/CLM
  • Excellent communication and customer service skills
  • Exceptional analytical and troubleshooting skills
  • Proficiency in Google Sheets formulas and Google Workspace
  • Experience with Agile process
  • Ability to work AMER hours when needed

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