Senior Technical Consultant- AI
Description For Senior Technical Consultant- AI
Salesforce is seeking a Senior Technical Consultant specializing in AI with over 6 years of experience in Salesforce CRM development and 2 years of expertise in developing AI solutions. This role focuses on leveraging Salesforce Einstein AI capabilities and integrating custom AI models to optimize sales processes, customer engagement, and business operations.
The position involves leading AI/ML initiatives across the organization, with a focus on predictive analytics, automation, and personalized customer interactions within Salesforce. You'll work closely with business stakeholders and technical teams to implement intelligent solutions that enhance decision-making and drive business growth.
Key responsibilities include designing and implementing AI-driven solutions using Salesforce Einstein, collaborating with architects and AI engineers, integrating open AI models, and ensuring data security compliance. The role requires expertise in Salesforce development, Einstein AI features, machine learning algorithms, and natural language processing.
The ideal candidate will have strong problem-solving skills, experience with data modeling and integration, and knowledge of AI governance and ethics. Additional preferred skills include Salesforce certifications, experience with MLOps practices, and hands-on experience with cloud environments and modern AI/ML frameworks.
This position offers an opportunity to work with cutting-edge AI technology at a leading enterprise software company, making a significant impact on how businesses leverage AI for customer engagement and operational efficiency.
Responsibilities For Senior Technical Consultant- AI
- Lead the design, development, and implementation of AI-driven solutions using Salesforce Einstein features
- Collaborate with architects and AI engineers to design AI-driven solutions
- Lead the integration of open AI models into Salesforce
- Integrate third-party applications and data sources with Salesforce via APIs
- Implement automated workflows and intelligent data-driven decision systems
- Use Salesforce Einstein for NLP, image recognition, and predictive analytics
- Analyze customer data to identify actionable insights
- Monitor and fine-tune AI models
- Ensure data security and compliance standards
Requirements For Senior Technical Consultant- AI
- 6+ years of overall experience in Salesforce development
- 2+ years of relevant hands-on experience in Salesforce AI Solutions development
- Expertise in Salesforce Einstein AI features
- Expertise in customizing applications using Apex, LWC and Lightning Flows
- Experience with data modeling, data integration using REST APIs
- Good understanding of machine learning algorithms
- Strong understanding of Salesforce architecture
- Strong problem-solving skills
- Knowledge of AI governance, model explainability, and data ethics
- Strong understanding of natural language processing (NLP)
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