Senior/Staff Technical Writer (Content Experience)

Join Salesforce's Content Experience (CX) team as a Senior/Staff Technical Writer, where you'll shape the documentation of cutting-edge technologies like generative AI. This role combines technical expertise with creative writing skills to produce comprehensive, user-friendly content for administrators, end-users, and developers. Working in a hybrid environment across major tech hubs, you'll collaborate with cross-functional teams in an Agile setting to create various content types from in-app assistance to interactive training.

The position offers competitive compensation ranging from $111,200 to $190,900 in California, with opportunities to work from San Francisco, Seattle/Bellevue, or Atlanta. You'll be part of a dynamic team focused on innovating content strategies and delivering the right information at the right time.

The ideal candidate brings 10+ years of technical writing experience for the Staff level position, with expertise in XML-based authoring tools, source control software, and DITA. You should be passionate about user advocacy, possess strong problem-solving abilities, and thrive in a collaborative environment with tight deadlines.

This role at Salesforce, a leader in CRM and enterprise solutions, offers the chance to work on sophisticated technical subjects while maintaining a user-focused approach. You'll be instrumental in helping users understand and leverage complex technologies through clear, accessible documentation. The position requires a technical degree and offers the opportunity to work with various programming languages and Salesforce-specific technologies.