Service Cloud Lead Solution Engineer

Global leader in CRM and cloud-based enterprise software solutions.
Dubai - United Arab Emirates
Cloud
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · Cloud

Description For Service Cloud Lead Solution Engineer

Join Salesforce as a Service Cloud Lead Solution Engineer, where you'll be a crucial pre-sales consultant in the sales cycle. This role combines technical expertise with sales acumen, focusing on the Middle East region. You'll work with the Growth Markets Specialist Solution Engineering team, specifically in Service Cloud solutions. Your responsibilities include leading discovery workshops, building compelling demos, and translating business requirements into effective solutions. The position offers growth opportunities through internal training and mentorship programs. Salesforce provides an extensive onboarding program to enhance your pre-sales and technical skills. The company is committed to equality, offering inclusive benefits and maintaining a diverse workforce. You'll be part of a team that delivers thought leadership and innovative solutions to enhance customer experience, working with various stakeholders to develop groundbreaking visions using Salesforce technology. The role requires a blend of technical knowledge, business acumen, and strong communication skills to effectively present solutions to both technical and non-technical audiences.

Last updated 3 days ago

Responsibilities For Service Cloud Lead Solution Engineer

  • Lead discovery workshops and technical discussions with clients
  • Deliver product, technical, and security-related responses on RFPs/RFIs
  • Build and present demos of Salesforce Service Cloud products
  • Keep up-to-date with technology trends and innovations
  • Lead the solution side of the sales cycle
  • Participate in internal training programs and mentorship initiatives

Requirements For Service Cloud Lead Solution Engineer

  • Understanding of business requirements in Middle East region
  • Track record of solution engineering, consultancy, delivery or training success
  • Confirmed time management skills
  • Excellent communication skills
  • Fluency in English
  • Technical and sales skills
  • Knowledge of Salesforce products (preferred but not mandatory)

Benefits For Service Cloud Lead Solution Engineer

Medical Insurance
Dental Insurance
Vision Insurance
  • Equal employment opportunity
  • Inclusive benefits
  • Employee resource groups
  • Equal pay
  • Training and development

Interested in this job?

Jobs Related To Salesforce Service Cloud Lead Solution Engineer

Lead Marketing Cloud Solution Engineer

Senior Cloud Solution Engineer role at Salesforce, focusing on Marketing Cloud solutions and pre-sales technical consulting in Madrid, Spain.

Senior Solution Architect, Retail Cloud/ mPOS Solutions

Senior Solution Architect position at Salesforce's Retail Cloud, focusing on implementing and managing enterprise-level retail commerce solutions.

Lead Marketing Cloud Solution Engineer

Lead Marketing Cloud Solution Engineer position at Salesforce, combining technical expertise with business acumen to drive digital marketing solutions.

Senior Infrastructure FinOps Engineer

Senior Infrastructure FinOps Engineer role at Salesforce focusing on data center strategy, infrastructure optimization, and cloud cost management.

Amazon Dedicated Cloud Engineer, ADC2S

Senior Cloud Engineer position at AWS requiring TS/SCI clearance, focusing on EC2 platform for government customers with emphasis on systems engineering and operations.