Join Salesforce's GovCloud Incident Response (GIR) team as a Site Reliability Engineer in a critical role maintaining infrastructure and ensuring top performance of customer-facing services. This position requires U.S. citizenship and ability to pass government screening standards, as it supports federal, state, and local government customers. You'll be part of a 24/7 rotating shift team handling incident response, smart hands operations, and maintaining complex systems.
The role combines technical expertise with critical incident management, requiring strong skills in Unix/Linux systems, TCP/IP technologies, and cloud infrastructure (AWS). You'll be responsible for maintaining system health, managing incidents, participating in problem management, and ensuring compliance with internal policies.
This is an excellent opportunity for experienced systems engineers who thrive in a high-stakes environment and want to work with cutting-edge technology. The position offers competitive compensation ($114,200 - $197,000) and the chance to work with government cloud infrastructure. You'll be part of a team that values technical excellence, continuous learning, and maintaining critical services for government customers.
The role demands strong communication skills, expertise in security systems, and experience with modern DevOps practices. You'll work with technologies like Python, Go, Kubernetes, and AWS, while maintaining high standards of security and compliance. This position is perfect for those seeking to make a significant impact in government cloud infrastructure while working with a leading enterprise software company.