Software Engineering MTS
Description For Software Engineering MTS
Salesforce's Monitoring Cloud team is seeking engineers to join their infrastructure team focused on monitoring and analytics services running in the public cloud. The role is integral to Salesforce's infrastructure, providing critical insights for development teams to detect and remediate incidents, ensuring maximum availability of Salesforce products.
The position involves working with a comprehensive telemetry stack that handles metrics, logs, traces, and events at massive scale. You'll be responsible for the entire pipeline from data collection to storage and query optimization. The role combines customer-centric principles with innovative technology development, requiring close collaboration with engineering, product, and design teams.
As a Software Engineering MTS, you'll be working on large-scale observability services, utilizing various technologies including Java, Python, and multiple database systems. The position requires expertise in cloud platforms and distributed systems, with opportunities to work with cutting-edge technologies like Elasticsearch, Kafka, and MongoDB.
The ideal candidate will have strong technical skills in software development, experience with cloud services, and excellent communication abilities. You'll be expected to take ownership of services, participate in incident response, and contribute to the team's technical direction. The role offers opportunities for professional growth through technical presentations and continuous learning.
Working at Salesforce means joining a leader in enterprise software, with competitive compensation ($137,100 - $236,500) and the chance to impact millions of users worldwide. The position is based in San Francisco, offering the opportunity to work with talented engineers in a collaborative, fast-paced environment focused on innovation and customer success.
Responsibilities For Software Engineering MTS
- Design, develop and deploy features to enhance large-scale observability services
- Work with engineering and product leadership to evolve the feature roadmap
- Demonstrate effective service ownership and take proactive action during incidents
- Engage with customers and Product Managers to understand requirements
- Champion efforts to reduce engineering toil and enhance team productivity
- Present work at tech talks, cloud demos and conferences
Requirements For Software Engineering MTS
- B.S/M.S. in Computer Sciences or equivalent field with 2+ years of software development experience
- Experience building highly scalable, available, and real-time data management services
- Deep understanding and experience building services on the public cloud (AWS, GCP, Azure, etc)
- Strong experience writing services/software in a Linux/UNIX environment
- Comfortable in a fast-paced environment focused on delivering production code
- Excellent written and verbal communication skills
