Software Engineering SMTS

Salesforce is seeking a Staff Software Engineer (SMTS) to join their high-impact global engineering team focused on delivering exceptional customer service through technical problem-solving. This role is crucial in maintaining Salesforce's commitment to trust as their #1 priority, handling billions of daily transactions for 200,000+ companies. The position combines deep technical expertise with customer-facing responsibilities, requiring both strong development skills and excellent communication abilities.

The ideal candidate will be responsible for investigating and resolving complex customer escalations, developing debugging tools, and mentoring technical support teams. With a minimum requirement of 5 years of experience, the role demands expertise in Java programming, database management, and web technologies. The position offers the opportunity to work with cutting-edge technology while directly impacting customer satisfaction and product improvement.

Working from the Dublin office, you'll be part of a company known for its commitment to equality and inclusive workplace culture. Salesforce offers comprehensive benefits, including medical coverage, equity opportunities, and competitive compensation. This role is perfect for experienced engineers who want to combine technical leadership with customer impact while working for a global leader in enterprise software.

The position offers growth opportunities through cross-functional collaboration, mentoring responsibilities, and the chance to influence product development through direct customer feedback. Salesforce's commitment to improving the state of the world, combined with its technical challenges and customer-centric approach, makes this an exciting opportunity for a senior technical professional looking to make a significant impact.