Solution Engineer

As a Solution Engineer at Salesforce, you'll play a pivotal role in driving the sales process by combining your technical knowledge with your communication and interpersonal skills. You'll work closely with our Sales team, prospective customers, and existing clients to understand their commission-related challenges and demonstrate how Spiff's platform can solve them. Your primary goal will be to ensure that prospects see the true value of our solution and understand its potential impact on their organization.

Key Responsibilities:

• Pre-Sales Support: Partner with Account Executives to understand customer requirements and craft tailored solutions.
• Technical Expertise: Develop a deep understanding of Spiff's product offerings and serve as a technical advisor.
• Solution Design: Work with customers to identify their commission management needs and provide guidance on best practices.
• Collaborative Engagement: Collaborate with Product, Engineering, and Customer Success teams to address customer-specific requirements.
• Problem Solving: Diagnose potential technical challenges and develop solutions to support successful product adoption.
• Customer Relationship Building: Establish strong relationships with key stakeholders and decision-makers.
• Continuous Learning: Stay up-to-date with the latest product developments, industry trends, and competitor solutions.

Required Qualifications:

• Bachelor's degree in Business, Engineering, Computer Science, or a related field, or equivalent practical experience.
• 3-5 years of experience in a Sales Engineering or similar role, ideally within a SaaS, FinTech, or enterprise software environment.
• Strong understanding of SaaS platforms and cloud technologies.
• Exceptional verbal and written communication skills.
• Experience working in a sales-driven environment.
• Proven analytical skills with a solution-oriented approach.
• Collaborative mindset with a focus on supporting cross-functional efforts.

Preferred Qualifications:

• Familiarity with sales commission structures, performance incentives, or financial calculations.
• Experience working with agile methodologies and/or familiarity with commission automation solutions.
• Proven ability to thrive in a fast-growing, high-energy startup environment.

Salesforce is committed to creating an inclusive and accessible work environment for all candidates. They offer reasonable accommodations during the application process and use an automated employment decision tool to assess resumes. Salesforce is an equal opportunity employer and values diversity in the workplace.