Solution Engineer, Higher Education

Join Salesforce's Global Public Sector Solution Engineering team as an Account Solution Engineer specializing in Higher Education. This role combines technical expertise with strategic thinking to help educational institutions modernize their operations through Salesforce's innovative solutions. You'll work at the intersection of technology and education, collaborating with sales teams and product experts to develop tailored solutions that address institutional challenges.

Your primary focus will be on understanding and solving complex higher education challenges through technology. You'll lead technical discussions, conduct discovery sessions, and create custom demonstrations that showcase how Salesforce's platform can transform educational institutions. The role requires deep knowledge of both the education sector and Salesforce's capabilities, allowing you to bridge the gap between institutional needs and technological solutions.

As a Solution Engineer, you'll be responsible for the technical aspects of the sales cycle, from initial discovery to final implementation planning. You'll work with various stakeholders, from IT teams to university presidents, translating complex technical concepts into clear, value-driven narratives. The position demands strong communication skills, technical acumen, and the ability to manage multiple engagements in a fast-paced environment.

Success in this role requires a combination of technical expertise, industry knowledge, and consultative skills. You'll need to stay current with both educational trends and technological advancements, particularly in areas like artificial intelligence and CRM solutions. The role offers opportunities for professional growth through continuous learning, certifications, and exposure to cutting-edge technology implementations in the education sector.

This position is ideal for someone passionate about driving digital transformation in higher education, with the ability to think strategically about how technology can improve student success, streamline administrative processes, and enhance institutional effectiveness.