Solution Engineer, Higher Education

Global technology company specializing in customer relationship management (CRM) software and cloud-based solutions.
$109,970 - $204,750
Backend
Senior Software Engineer
Hybrid
5,000+ Employees
7+ years of experience
Enterprise SaaS · Education

Description For Solution Engineer, Higher Education

Join Salesforce's Global Public Sector Solution Engineering team as a Solution Engineer focused on Higher Education. This role combines technical expertise with strategic thinking to help educational institutions modernize their operations through Salesforce's innovative solutions. You'll work at the intersection of technology and education, helping institutions enhance student experiences and streamline administrative processes.

As an Account Solution Engineer, you'll collaborate with cross-functional teams to develop and demonstrate tailored solutions that address specific institutional challenges. Your responsibilities span from leading technical discovery sessions to crafting compelling demonstrations that showcase Salesforce's capabilities. The role requires deep understanding of both higher education operations and Salesforce's technical platform.

The ideal candidate brings 7+ years of CRM experience and 5+ years in solution engineering or consulting. You'll need strong technical acumen, exceptional communication skills, and the ability to translate complex technical concepts for various stakeholders. Experience with Salesforce certifications, particularly in Education Cloud, is highly valued.

This position offers the opportunity to drive meaningful transformation in higher education while working with cutting-edge technology. You'll be part of a dynamic team focused on customer success and innovation, with opportunities for continuous learning and professional development. The role combines technical expertise, strategic thinking, and a passion for education technology, making it ideal for someone who wants to impact the future of higher education through technology solutions.

Last updated 15 days ago

Responsibilities For Solution Engineer, Higher Education

  • Lead technical aspects of sales cycle from discovery to close
  • Engage with higher education institutions to understand challenges and goals
  • Build and present tailored demonstrations of Salesforce solutions
  • Lead technical response to RFPs and RFIs
  • Collaborate with account teams, solution specialists, and professional services
  • Translate higher education business processes into technology solutions
  • Meet quarterly and annual objectives
  • Stay current with industry trends and technology
  • Participate in training and certification programs
  • Position Salesforce products for student success and administrative efficiency

Requirements For Solution Engineer, Higher Education

  • 7+ years experience with Salesforce or other CRM solutions
  • 5+ years experience in solution engineering or consulting
  • Artificial Intelligence Certifications
  • Deep understanding of higher education operations
  • Strong technical acumen with Salesforce configuration experience
  • Exceptional communication and presentation skills
  • Experience with RFP and proposal processes
  • Strong time management and prioritization skills
  • Willingness to travel occasionally
  • Preferred: Salesforce certifications (Administrator, Education Cloud Consultant, Sales Cloud, Service Cloud, Experience Cloud)
  • Experience with Education Cloud, Salesforce Industries preferred

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