Solution Engineer - Marketing Cloud

Leading provider of AI-driven CRM and digital customer engagement solutions across industries.
Milan, Metropolitan City of Milan, Italy
Backend
Senior Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Enterprise SaaS

Description For Solution Engineer - Marketing Cloud

Salesforce, the Customer Company, is seeking a Solution Engineer for their Marketing Cloud division. This role is integral to the Italian Sales team, focusing on engaging with customers from operational marketing and IT teams to C-Level executives. The Solution Engineer acts as a trusted advisor, crafting and demonstrating innovative solutions that address key business challenges.

The Marketing Cloud Solution Engineer will work with Salesforce's leading AI-driven digital customer engagement platform, helping customers personalize every moment of engagement across their customers' lifecycle. The role involves connecting departments through actionable data, enabling teams to build lasting customer relationships.

As a Solution Engineer, you'll be responsible for delivering memorable customer experiences while positioning the business value of Salesforce solutions to diverse audiences. You'll participate in sales opportunities, support marketing initiatives, and work on strategic projects to drive continuous improvement within the Solution Engineering team.

The ideal candidate brings extensive experience in Solution Engineering or Pre-Sales roles, with deep knowledge of Digital Marketing, Marketing Automation, and Customer Data Platforms. You'll need to be fluent in both Italian and English, comfortable working autonomously, and passionate about storytelling through impactful presentations.

This position offers the opportunity to work with cutting-edge technology in customer experience management, contribute to significant sales campaigns, and make a real impact in helping companies transform their customer relationships through technology. Join Salesforce and be part of a company that believes in doing well while doing good, driving business as a platform for positive change.

Last updated 11 minutes ago

Responsibilities For Solution Engineer - Marketing Cloud

  • Work in partnership with sales teams, partners, product and industry specialists
  • Lead client discovery and workshop sessions
  • Present and demonstrate technical solutions
  • Deliver inspiring presentations and product demonstrations
  • Remain informed on latest innovations in customer experience management
  • Share successes and learning moments internally

Requirements For Solution Engineer - Marketing Cloud

  • Fluent in Italian and English
  • 6+ years experience in Solution Engineering, Pre-Sales or Solutions Consulting
  • 6+ years working in Digital Marketing, Marketing Automation, Customer Data Platforms and AI
  • Autonomous self-starter ability
  • Comfortable working across multiple teams or solo projects
  • Passionate about storytelling and presentation skills
  • Technical expertise in Martech systems, CDP, CRM, Loyalty Management preferred
  • Experience in product management or post-sales software implementations preferred

Benefits For Solution Engineer - Marketing Cloud

Medical Insurance
Vision Insurance
Dental Insurance
  • Comprehensive benefits package

Interested in this job?

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