Solution Engineer - Outsourced Service Provider (OSP)

Global leader in CRM software solutions providing cloud-based applications for sales, service, and marketing.
$150,080 - $220,850
Backend
Mid-Level Software Engineer
Hybrid
5,000+ Employees
4+ years of experience
Enterprise SaaS

Description For Solution Engineer - Outsourced Service Provider (OSP)

Join Salesforce's Solution Engineering team in a dynamic role that combines technical expertise with business consulting. As a Solution Engineer for the Outsourced Service Provider (OSP) Program, you'll be instrumental in leveraging the Salesforce platform to empower OSP Customers in delivering outsourced services at scale.

The role demands a unique blend of technical prowess and business acumen, where you'll work with world's top organizations to develop thoughtful solutions that enhance customer connections. You'll be responsible for demonstrating technical solutions, conducting executive-level product demonstrations, and building compelling prototypes that showcase the platform's capabilities.

Working in a fast-paced environment, you'll collaborate with customers, the Products team, and Professional Services to create innovative solutions. The position offers exposure to the entire customer lifecycle, allowing you to impact business transformation through technology. You'll be involved in business development, operations strategies, and IT planning, serving as a trusted advisor to drive innovative solutions forward.

The OSP Program is a strategic initiative designed to extend Salesforce's ecosystem by enabling customers to build, deploy, and manage business processes as a service. You'll need strong relationship-building skills and the ability to communicate complex technical concepts to various stakeholders, including C-level executives.

This role offers the opportunity to work with cutting-edge technology while solving sophisticated business challenges. You'll be part of a team that values innovation, collaboration, and technical excellence, with the chance to influence how major organizations leverage Salesforce's platform for their service delivery models.

The position requires travel based on territory alignment and offers competitive compensation. You'll have access to comprehensive training and certification programs to maintain technical expertise. If you're passionate about technology, enjoy customer interaction, and want to be part of transforming how businesses operate, this role offers an exciting career path in one of the world's leading technology companies.

Last updated 15 days ago

Responsibilities For Solution Engineer - Outsourced Service Provider (OSP)

  • Discover customer's business needs and position best Salesforce solutions
  • Build and present customized solutions and demonstrations
  • Convey deep understanding of customer's architecture
  • Orchestrate and lead cross-functional solutions guides
  • Develop and deliver customer experience stories aided by Salesforce technologies
  • Participate in product, sales, and procedural training and certifications
  • Business problem solving and innovation management
  • Demonstrate software demos and rapid prototyping

Requirements For Solution Engineer - Outsourced Service Provider (OSP)

  • B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience
  • Knowledge of related applications, relational database and web technology
  • Solid oral, written, presentation, collaboration and interpersonal communication skills
  • Ability to work as part of a team to solve technical problems
  • Minimum of 4 years of professional experience

Benefits For Solution Engineer - Outsourced Service Provider (OSP)

  • Travel opportunities

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