Solution Engineer - Travel Transportation Hospitality Industry
Description For Solution Engineer - Travel Transportation Hospitality Industry
Salesforce is seeking a Solution Engineer to join their team focusing on the Travel, Transportation, and Hospitality Industry. This role, also known as a Presales Consultant or Sales Engineer, is crucial in the sales cycle, delivering thought leadership and creating solutions to enhance customer experience. The position requires a unique blend of technical expertise and business acumen, working closely with sales teams to translate customer needs into compelling solutions.
As a Solution Engineer, you'll be responsible for leading technical aspects of the sales cycle, developing and presenting customized demonstrations of Salesforce products, and acting as a trusted advisor to customers during their transformational journey. The role demands strong communication skills, deep technical knowledge, and the ability to understand and address complex business challenges.
The ideal candidate will have experience in digital transformation strategies, enterprise software solutions, and a track record of successful solution engineering or consultancy. You'll need to be fluent in both English and Italian, as the position is based in Italy with locations in both Rome and Milan. The role offers opportunities for growth through internal training programs and mentorship initiatives.
Key aspects of the role include coordinating solution cycles, building customized demos, responding to RFPs, and maintaining up-to-date product knowledge through certifications. You'll work in a dynamic team environment where curiosity, problem-solving abilities, and excellent communication skills are essential. This position offers the chance to work with a leading enterprise software company while making a significant impact on customer success in the travel and hospitality sector.
Responsibilities For Solution Engineer - Travel Transportation Hospitality Industry
- Coordinate and lead the entire solution cycle through close collaboration with other teams
- Understand customer's needs and establish Salesforce's product as the best solution
- Convey deep understanding of client's industry and technology
- Develop and deliver innovative custom solutions and customized demos
- Participate in product, sales, and procedural training and certifications
- Attain quarterly and annual objectives
- Respond efficiently to RFPs
- Lead the technical side of the sales cycle
- Participate in internal training programs and mentorship initiatives
Requirements For Solution Engineer - Travel Transportation Hospitality Industry
- Experience implementing Digital Transformation strategies
- Track record of solution engineering, consultancy, delivery, or training success
- Proven oral, written, presentation, and interpersonal communication skills
- Proven time management skills in a dynamic team environment
- Ability to work as part of a team
- Inquisitive, practical, and passionate about technology
- Degree or equivalent relevant experience required
- Fluency in both English and Italian
- Willing and able to travel occasionally
