Solution Engineer - Utilities & Manufacturing

Salesforce, the Customer Company, is seeking a Solution Engineer to join their team in Milan, Italy. This role, also known as a Presales Consultant or Sales Engineer, is crucial in the sales cycle, focusing on delivering thought leadership and creating solutions to enhance customer experience. The position combines technical expertise with sales acumen, requiring candidates to present product offerings, address technical objections, and demonstrate Salesforce's technology infrastructure.

The ideal candidate will work at the intersection of technology and business, collaborating closely with sales teams to develop groundbreaking visions using Salesforce technology solutions. They will lead discovery workshops, conduct technical discussions, and create customized demos for key decision-makers. The role requires a deep understanding of both technical concepts and business value proposition, with the ability to communicate effectively to various stakeholders.

This opportunity offers a chance to work with cutting-edge technology in the CRM space, combining AI, Data, and customer relationship management. The position comes with extensive onboarding and training programs to develop both pre-sales and technical skills. Knowledge of the Utilities and/or Manufacturing Industry is preferred but not mandatory.

Salesforce emphasizes their commitment to business as a platform for change, encouraging employees to be Trailblazers in driving performance, career growth, and improving the state of the world. The company culture promotes continuous learning, with opportunities for certifications, training, and mentorship initiatives.

The role requires fluency in both English and Italian, with occasional travel requirements. While Salesforce product knowledge and certifications are a plus, the company provides comprehensive training to ensure success in the role. This position offers a unique opportunity to work with a leader in enterprise software solutions while making a meaningful impact on customer success.