Specialist Solution Engineer

Leader in AI-driven digital customer engagement solutions providing marketing platform for personalized customer lifecycle engagement
Milan, Metropolitan City of Milan, Italy
$120,000 - $180,000
Backend
Senior Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Enterprise SaaS

Description For Specialist Solution Engineer

Salesforce Marketing Cloud is seeking a Solution Engineer to join their Italian Sales team. This role combines technical expertise with business acumen, serving as a trusted advisor to customers ranging from operational teams to C-level executives. The position focuses on demonstrating and implementing Salesforce's AI-driven digital customer engagement solutions.

The ideal candidate will bridge the gap between technical solutions and business value, crafting innovative solutions that address key business challenges. You'll work closely with sales teams, partners, and product specialists to drive revenue growth and expand the sales pipeline. The role involves leading discovery sessions, delivering compelling demonstrations, and staying current with customer experience management innovations.

This opportunity offers a chance to work with cutting-edge marketing technology while developing both technical and consultative skills. You'll be part of Salesforce's mission to transform customer experiences through personalized engagement across email, mobile, and web platforms. The position requires strong communication skills, technical expertise in marketing technology, and the ability to work both independently and as part of dynamic teams.

Working at Salesforce means joining a company committed to improving the world through technology and equality initiatives. You'll have opportunities for professional growth while contributing to strategic initiatives that drive continuous improvement within the Solution Engineering team. The role offers exposure to various aspects of digital marketing, from Marketing Automation to Customer Data Platforms and AI, making it an excellent opportunity for someone passionate about the intersection of technology and business value creation.

Last updated 2 days ago

Responsibilities For Specialist Solution Engineer

  • Work in partnership with sales teams, partners, product and industry specialists for sales campaigns
  • Lead client discovery and workshop sessions
  • Present and demonstrate technical solutions
  • Deliver inspiring presentations and product demonstrations
  • Stay informed on latest innovations in customer experience management solutions
  • Share successes and learning moments internally

Requirements For Specialist Solution Engineer

Java
  • Fluent in Italian and English
  • 6+ years experience in Solution Engineering, Pre-Sales or Solutions Consulting
  • 6+ years working in Digital Marketing, Marketing Automation, Customer Data Platforms and AI
  • Autonomous self-starter able to learn, lead and prioritize effectively
  • Comfortable working across multiple teams or solo projects
  • Passionate about storytelling and creating impactful presentations
  • Technical expertise in Martech systems, CDP, CRM, Loyalty Management, Marketing Analytics preferred

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