As a Sales Engineer at Spiff, you'll play a pivotal role in driving the sales process by combining your technical knowledge with your communication and interpersonal skills. You'll work closely with our Sales team, prospective customers, and existing clients to understand their commission-related challenges and demonstrate how Spiff's platform can solve them. Your primary goal will be to ensure that prospects see the true value of our solution and understand its potential impact on their organization.
Key Responsibilities:
- Pre-Sales Support: Partner with Account Executives to understand customer requirements and craft tailored solutions. Prepare and deliver technical presentations, product demonstrations, and customized proof of concepts.
- Technical Expertise: Develop a deep understanding of Spiff's product offerings and the technical aspects of sales commission automation.
- Solution Design: Work with customers to identify their commission management needs and provide guidance on best practices.
- Collaborative Engagement: Collaborate with Product, Engineering, and Customer Success teams to address customer-specific requirements.
- Problem Solving: Diagnose potential technical challenges and proactively develop solutions.
- Customer Relationship Building: Establish strong relationships with key stakeholders and decision-makers.
- Continuous Learning: Stay up-to-date with the latest product developments, industry trends, and competitor solutions.
Required Qualifications:
- Bachelor's degree in Business, Engineering, Computer Science, or a related field, or equivalent practical experience.
- 3-7 years of experience in a Sales Engineering or similar role, ideally within a SaaS, FinTech, or enterprise software environment.
- Strong understanding of SaaS platforms and cloud technologies.
- Exceptional verbal and written communication skills.
- Experience working in a sales-driven environment.
- Proven analytical and problem-solving skills.
- Collaborative mindset with a focus on supporting cross-functional efforts.
Preferred Qualifications:
- Familiarity with sales commission structures, performance incentives, or financial calculations.
- Experience with agile methodologies and/or commission automation solutions.
- Ability to thrive in a fast-growing, high-energy startup environment.
Salesforce is committed to equality, providing inclusive benefits, and fostering a diverse workforce. They offer competitive compensation, equity, and benefits, with details available at www.salesforcebenefits.com.