Sr. Data Scientist, Email Platform

Salesforce is seeking a Senior Data Scientist for their Email Platform team. This role focuses on leveraging AI, predictive modeling, segmentation, and decisioning to serve the Salesforce Marketing organization. The ideal candidate will have a strong background in machine learning, particularly in areas such as next best content recommendations, prediction of best email frequency, and resolving next best journey for subscribers.

Key responsibilities include:

• Working with large, sophisticated data sets to solve challenging problems using various analytical, statistical, and machine learning approaches
• Owning the full lifecycle of model development from ideation to production deployment
• Partnering with product and engineering teams to understand and improve product instrumentation
• Analyzing product usage patterns to better understand customer behavior
• Implementing AI/ML models for personalized email content recommendations
• Leveraging GenAI capabilities for optimization in areas like audience segmentation and personalization
• Conducting A/B and multivariate tests to validate hypotheses and influence product decisions
• Communicating insights and recommendations to marketing leaders

The role requires 4+ years of experience in Product Data Science, proficiency in data querying languages (e.g., SQL), scripting languages (e.g., Python), and statistical software. Experience with cloud platforms like GCP and AWS is preferred. The ideal candidate will possess natural curiosity, technical competence, and the ability to translate business questions into data analytics approaches.

At Salesforce, Trust is the number one value, and the company ensures ethical use of data in algorithm design, preventing bias, preserving privacy, and ensuring cultural sensitivity. The company offers a comprehensive benefits package and is committed to creating an inclusive and diverse workplace.