Sr. Director, Engineering Operations, Hyperforce Platform Services

Leading AI+Data+CRM company helping businesses connect with customers in new ways through the Customer Company platform.
$177,600 - $327,600
Cloud
Principal Software Engineer
In-Person
5,000+ Employees
10+ years of experience
Enterprise SaaS · AI

Description For Sr. Director, Engineering Operations, Hyperforce Platform Services

Salesforce's Hyperforce Platform Services (HPS) team is seeking a Senior Director of Engineering Operations to lead their Salesforce Database (SDB) team. This role is crucial in driving the transformation of public cloud and AI revolution, delivering innovation for the world's #1 most trusted AI CRM. The position involves setting strategic vision, managing operations, overseeing budgets, and handling headcount for the SDB team. The role requires expertise in engineering operations, thought leadership, organizational transformation, and strategic planning. The ideal candidate will work closely with engineering, finance, and various stakeholders to drive results and innovation. The position offers the opportunity to work on RDBMS technology at massive scale, focusing on transactional systems, distributed systems, and enterprise reliability. The role demands strong leadership skills, analytical capabilities, and the ability to drive continuous improvement across multiple technical areas. This is a chance to be part of a team that's defining the next generation of trusted enterprise computing in the cloud, with a strong emphasis on AI integration and innovation. The position offers competitive salary ranges varying by location and includes working with highly collaborative, globally distributed teams focused on delivering world-class technology solutions.

Last updated 2 days ago

Responsibilities For Sr. Director, Engineering Operations, Hyperforce Platform Services

  • Support Engineering leadership in continuous improvement of key performance metrics
  • Lead innovation and transformation efforts related to AI impact
  • Drive culture roadmap initiatives related to org design and leadership development
  • Support content development and messaging for SDB
  • Drive end-to-end business planning and cross-functional planning processes
  • Implement operating structures and governance models
  • Manage Travel & Expense budgets and Hyperforce public cloud budget
  • Collaborate on organization-wide communications
  • Evaluate and optimize internal business processes
  • Support headcount planning and management

Requirements For Sr. Director, Engineering Operations, Hyperforce Platform Services

  • 10+ years of experience in Business/Engineering Operations
  • Strong organizational and analytical skills
  • Ability to work effectively with technical and business audiences
  • Ability to influence and drive alignment across different perspectives
  • Orchestrate communication streams across various teams
  • Engineering background, SaaS focused
  • Experience building and managing high-performing teams
  • Strong written and verbal communication
  • Problem solver mindset
  • High energy and strong work ethic

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