Sr. or Lead Network Engineer

Global enterprise software company specializing in customer relationship management (CRM) solutions
DevOps
Staff Software Engineer
Hybrid
8+ years of experience
Enterprise SaaS

Description For Sr. or Lead Network Engineer

Salesforce is seeking a Network Engineer to join their Global Network Operations team, focusing on 24x7 follow-the-sun support of the Salesforce environment. This role combines hands-on technical expertise with strategic thinking, requiring deep knowledge of network engineering and automation. The position involves managing critical network infrastructure, incident response, and implementing proactive solutions to prevent future issues.

The ideal candidate will be responsible for maintaining and optimizing Salesforce's extensive network infrastructure, handling everything from routine maintenance to critical incident response. They'll work with cutting-edge networking technologies, implement automation solutions, and ensure the highest levels of network reliability for Salesforce's global customer base.

This role offers the opportunity to work with enterprise-scale infrastructure, leading-edge networking technologies, and a collaborative team environment. The position requires participation in an on-call rotation for weekend support, demonstrating the critical nature of the role in maintaining Salesforce's network operations.

Key technical requirements include expertise in TCP/IP networking, proficiency with Cisco and Juniper hardware, strong automation skills with Python and Ansible, and experience with large-scale distributed networks. The role combines hands-on technical work with strategic planning and team collaboration, making it ideal for someone who enjoys both technical challenges and working with others to solve complex problems.

The position offers a hybrid work arrangement based in McLean, VA, providing flexibility while maintaining in-person collaboration opportunities. This is an excellent opportunity for an experienced network engineer looking to work with enterprise-scale infrastructure and make a significant impact on a global technology leader's network operations.

Last updated an hour ago

Responsibilities For Sr. or Lead Network Engineer

  • Ensure timely resolution of network issues with minimal customer impact
  • Perform high-level diagnosis and analysis to resolve network outages
  • Isolate hardware and software problems on network devices
  • Perform break/fix services including RMAs, routing changes, and DDoS mitigation
  • Perform proactive network maintenance
  • Provide third line customer support for network-related issues
  • Drive service ownership for the Network Cloud
  • Work with engineering teams to improve network stability

Requirements For Sr. or Lead Network Engineer

Python
Linux
  • High level of proficiency with TCP/IP networking, MPLS, BGP, OSPF, DNS, HTTP
  • Proficiency with Cisco and Juniper router and switch hardware
  • Experience deploying large scale distributed network environments
  • Knowledge of firewalls and access-list configuration
  • Network automation skills using DevOps and CI/CD pipeline practices
  • Proficiency in Python and Ansible scripting
  • In-depth knowledge of Unix/Linux environment
  • Experience with performance analysis and systems architecture
  • Strong analytical problem-solving skills
  • Good written and verbal communication skills
  • Related technical degree required

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