Sr. Solution Architect

Retail Cloud from Salesforce is seeking a Senior Solution Architect to join their team. This role involves managing client interactions with the platform, from implementation to leading strategic customer initiatives. The ideal candidate will develop a comprehensive understanding of Retail Cloud's solutions and customer business models to drive client objectives, retention, and platform adoption.

Key responsibilities include:

• Engaging in hands-on management of large-scale, complex projects
• Serving as a technical advisor to clients
• Contributing to business strategy based on customer insights and market trends
• Driving revenue growth and client outcomes

The role requires a blend of technical proficiency and strong interpersonal skills, with experience in retail tech, e-commerce, and managing technical projects. The successful candidate will work with enterprise customers, manage high-value accounts, and engage at senior levels.

Retail Cloud powers mobile commerce for leading brands and retailers, connecting online and in-store customer journeys with personalized interactions and efficient commerce transactions. This position offers an opportunity to work with cutting-edge technology in the retail and e-commerce space, driving innovation and customer success.

Salesforce is committed to equality, offering inclusive benefits and fostering a diverse workforce. They provide competitive compensation, potential for equity, and a comprehensive benefits package.