Sr. Solution Architect

Salesforce's Retail Cloud is seeking a Senior Solution Architect to join their Professional Services team. This role is crucial in managing client interactions with their platform, from implementation to strategic initiatives. The position combines technical expertise with customer relationship management, requiring someone who can lead complex enterprise customer engagements while driving platform adoption and user engagement.

The ideal candidate will work at the intersection of technology and business, managing the implementation of Retail Cloud's commerce platform that powers Modern POS with various store associate apps. They will be responsible for developing comprehensive solutions that connect online and in-store customer journeys, working with leading brands and retailers.

This role offers an opportunity to work with cutting-edge retail technology, helping brands create personalized customer interactions and efficient commerce transactions. The position requires both technical proficiency and strong interpersonal skills, making it ideal for someone who enjoys bridging the gap between technical solutions and business objectives.

The role involves significant client interaction, strategic planning, and technical advisory work. You'll be working with a platform that powers mobile commerce for world-leading brands, contributing to both technical implementation and business strategy. The position offers exposure to various aspects of retail technology, from POS systems to e-commerce platforms, while working with high-profile clients.

Success in this role requires a combination of technical expertise, project management skills, and business acumen. You'll be expected to drive revenue growth, ensure customer satisfaction, and contribute to the company's overall success while maintaining high standards of service delivery.