Sr.Manager/Director - Software Engineering - Monitoring

Salesforce's Monitoring Cloud team is seeking a Senior Engineering Manager/Director to lead their Monitoring API Platforms services. This role is integral to Salesforce's infrastructure, managing telemetry stack and ensuring high availability of Salesforce products. The position involves leading a team that handles metrics, logs, traces, and events at massive scale, using both open-source and proprietary technologies in the public cloud.

The ideal candidate will drive the vision for Monitoring API Platforms, overseeing critical services like API Platforms, Grafana, and developer productivity tools. They will be responsible for maintaining 99.95%+ availability of Tier 1 services and leading a team that delivers scalable, secure monitoring and analytics services.

This is an opportunity to work with cutting-edge technologies and solve challenging problems in a large-scale distributed system environment. The role combines technical leadership with team management, requiring both deep technical expertise and strong people management skills. The position offers the chance to make a significant impact on Salesforce's operational excellence while working with innovative technologies and talented engineers.

The role requires extensive experience in software development and team management, with expertise in cloud platforms, distributed systems, and microservices. The successful candidate will play a crucial role in shaping the future of Big Data and Observability at Salesforce, working with cross-functional teams to deliver features and make critical product decisions.