Success Architect

Salesforce is seeking a Success Architect to join their team in Seoul, focusing on Tableau solutions. This role combines technical expertise with customer-facing responsibilities, requiring a seasoned professional with 10+ years of experience in technical account management or customer success. The position demands deep knowledge of business intelligence tools, particularly Tableau, and the ability to provide strategic solutions to enterprise customers.

As a Success Architect, you'll be the primary technical advisor for customers, conducting architecture reviews, optimizing environments, and ensuring successful implementation of Salesforce solutions. You'll work directly with customer leadership, delivering both technical expertise and business value through customized solutions and demonstrations.

The ideal candidate brings a unique combination of technical depth and communication skills, being fluent in both English and Korean. You'll need to understand complex technical concepts and explain them clearly to various stakeholders, from technical teams to C-level executives. Experience with data analytics, BI tools, and enterprise-level customer engagement is essential.

This role offers the opportunity to work with cutting-edge technology at a global leader in CRM and enterprise solutions. You'll be part of a company known for its strong values, commitment to equality, and comprehensive benefits package. The position provides a platform to impact major enterprises' digital transformation while growing your career in a supportive, innovative environment.