Success Architect - Tableau

Salesforce is seeking a Success Architect for Tableau to serve as a technical advisor and customer advocate. This role combines deep technical expertise with customer-facing responsibilities, requiring 10+ years of experience in technical customer success roles. The ideal candidate will be bilingual in English and Korean, with strong knowledge of business intelligence tools, particularly Tableau.

The Success Architect will be responsible for providing strategic technical solutions, conducting architecture reviews, and ensuring optimal implementation of Tableau solutions for customers. They will work directly with customers on-site when needed, leading problem-solving efforts and providing technical guidance. The role involves close collaboration with cross-functional teams to deliver exceptional customer experiences.

Key responsibilities include resolving complex software issues, optimizing customer environments, and building relationships with stakeholder across customer organizations. The position requires strong communication skills to effectively present technical solutions to both technical and business audiences, including C-level executives.

This is an excellent opportunity for an experienced technical professional who enjoys combining technical expertise with customer success. The role offers the chance to work with enterprise-level customers, contribute to their success, and be part of Salesforce's mission to improve the state of the world through technology. The position includes competitive compensation, equity opportunities, and comprehensive benefits.