Tableau Principal Technical Support Engineer - Signature Success

Tableau, a Salesforce company, is seeking a Principal Technical Support Engineer for their Signature Success team in Tokyo. This role combines deep technical expertise with customer success leadership, focusing on supporting Tableau's data visualization and business intelligence solutions. The position offers an environment where continuous learning is encouraged, with access to product training and skill transfer sessions.

The ideal candidate will serve as a technical leader in supporting Tableau's enterprise customers, handling complex technical challenges, and mentoring other support team members. You'll work closely with various departments including development, sustaining engineering, and sales engineering to ensure optimal product performance and customer satisfaction.

This role offers unique opportunities to work with cutting-edge business intelligence technology while developing both technical and leadership skills. The position requires strong problem-solving abilities, excellent communication skills in both Japanese and English, and a deep understanding of database and networking technologies.

Working at Tableau means joining a company that values diversity, equality, and work-life balance. The company offers a collaborative environment where technical expertise is highly valued and professional growth is actively supported. You'll be part of a team that emphasizes mutual support and strong teamwork, while helping customers achieve success with their data visualization needs.