Technical Architect Engagement Director

The Technical Architect Engagement Director at Salesforce is a pivotal role that bridges pre-sales and implementation phases for strategic customers, particularly in the public sector. This position combines technical leadership with customer success, requiring expertise in Salesforce platform capabilities and enterprise architecture. The role involves leading technical execution of large-scale implementations, providing mentorship to sales and professional services teams, and ensuring optimal customer outcomes.

The ideal candidate will be responsible for overseeing solution architects, developing comprehensive implementation proposals, and managing technical challenges including integrations, security, and data migration. They must possess deep platform expertise and public sector knowledge, while maintaining strong executive relationships and ensuring project compliance.

Key aspects of the role include scoping projects accurately, delivering high client satisfaction, providing technical oversight for multi-cloud implementations, and leading pre-sales activities. The position requires a blend of technical expertise, leadership skills, and business acumen, with a focus on driving successful outcomes for complex enterprise implementations.

The role offers the opportunity to work with cutting-edge cloud technology while impacting major public sector initiatives. Candidates should have extensive experience in consulting services, Salesforce platform expertise, and strong communication skills. This position is ideal for those seeking to combine technical architecture with customer engagement and team leadership in a dynamic, fast-growing organization.