Technical Architect/Director

Global leader in CRM and cloud-based enterprise software solutions
$114,200 - $243,100
Cloud
Principal Software Engineer
Hybrid
5,000+ Employees
10+ years of experience
Enterprise SaaS
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Description For Technical Architect/Director

Join Salesforce as a Technical Architect Director in a role that combines pre-sales and implementation leadership for strategic customers. This position offers the opportunity to shape and drive large-scale Salesforce implementations while serving as a trusted technical advisor to customers. You'll lead technical execution, provide mentorship, and ensure customer success across multiple clouds and products.

The role demands a unique blend of technical expertise and leadership skills, requiring deep understanding of Salesforce solutions and public sector expertise. You'll be responsible for scoping projects, developing technical solutions, and overseeing adoption of Salesforce technology. This position offers the chance to work with cutting-edge cloud technology while building and maintaining executive relationships.

As a Technical Architect Director, you'll be part of a dynamic environment where you can make a significant impact on both customer success and team development. The role offers competitive compensation and the opportunity to work with a leader in enterprise software. You'll be instrumental in driving better outcomes through platform expertise while ensuring project operational compliance.

The ideal candidate will thrive in a fast-paced, matrix organization, bringing strong problem-solving skills and the ability to navigate complex customer relationships. This role provides excellent growth opportunities, including the path to Certified Technical Architect (CTA) designation. You'll work with diverse teams across multiple locations, contributing to Salesforce's reputation as one of the Best Places to Work.

If you're passionate about technical architecture, customer success, and professional services in a cloud software company, this role offers the perfect blend of technical leadership and strategic impact. You'll have the opportunity to shape the future of enterprise solutions while working with some of the most sophisticated implementations in the industry.

Last updated 12 days ago

Responsibilities For Technical Architect/Director

  • Lead pre-sales and implementation activities for large strategic engagements
  • Deliver high client satisfaction by meeting/exceeding goals and metrics
  • Scope projects accurately (people, skills, timeframe)
  • Provide oversight and governance for project architecture on large multi-cloud implementations
  • Lead multiple strategic clients simultaneously
  • Develop client-specific proposals, SOWs, and staffing plans
  • Proactively mitigate and handle critical escalations
  • Mentor and lead cross-functional teams
  • Create deep alignment with customer IT departments and partners

Requirements For Technical Architect/Director

  • 5+ years of direct experience delivering/overseeing solutions on Salesforce Platform
  • 10+ years experience delivering consulting services
  • 2+ years of sizing and scoping Salesforce projects
  • At least one Salesforce Application or System Architect certification
  • BA/BS degree or foreign equivalent
  • Ability to travel up to 25%

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