Technical Architect/Director

Salesforce is seeking a Technical Architect Director to play a crucial role in both presales and implementation phases for their most strategic customers. This senior position involves prescriptively shaping, scoping, and solutioning large-scale engagements while serving as a trusted technical advisor to customers. The role requires deep expertise in Salesforce solutions and clouds, with a preference for higher education or state & local solutions experience. The ideal candidate will lead technical execution, provide mentorship to Sales & Professional Services teams, and ensure the highest levels of customer satisfaction. They will be responsible for overseeing adoption of Salesforce technology, building customer relationships, and driving service delivery excellence. The position offers competitive salary ranges varying by location ($143,300 - $306,600) and requires extensive experience in consulting services, solution architecture, and technical leadership. This role combines technical expertise with business acumen, requiring someone who can navigate complex customer relationships while delivering exceptional results in a fast-growing, matrix organization.