Technical Content Manager/Sr. Manager, Agentforce

A global leader in CRM and cloud-based software solutions, focusing on customer relationship management and AI-powered technologies.
$115,600 - $194,300
Technical
Staff Software Engineer
In-Person
5,000+ Employees
5+ years of experience
AI · Enterprise SaaS

Description For Technical Content Manager/Sr. Manager, Agentforce

Join Salesforce's AI Product Marketing team as a Technical Content Manager/Sr. Manager for Agentforce. This role combines storytelling and technical expertise to communicate the value of AI and Digital Labor in CRM. You'll be part of a multidisciplinary team creating content that demystifies AI concepts and showcases practical applications. The position requires deep Salesforce platform knowledge and AI understanding, focusing on developing technical content, thought leadership, and architectural documentation. Working closely with product, engineering, and research teams, you'll shape how businesses understand and implement AI solutions. This role offers the opportunity to influence AI product success, work with cutting-edge technology, and grow professionally in a supportive environment. The ideal candidate brings both technical expertise and content creation skills, with the ability to translate complex concepts into accessible content for technical audiences. Benefits include competitive compensation, equity opportunities, and comprehensive benefits in an inclusive workplace committed to equality.

Last updated 5 days ago

Responsibilities For Technical Content Manager/Sr. Manager, Agentforce

  • Develop deep technical content that demystifies AI platform
  • Write technical thought leadership pieces, product explainers, and architectural whitepapers
  • Collaborate with product, engineering, and research teams
  • Help uphold the content strategy
  • Stay hands-on with products and keep up-to-date with AI industry trends
  • Work with marketing demo lab to ensure product demonstrations

Requirements For Technical Content Manager/Sr. Manager, Agentforce

  • 3+ years hands-on experience building apps with Salesforce
  • 5+ years of experience in technical content creation from ideation to publication
  • Experience developing technical diagrams that help communicate complex ideas
  • Familiarity with SEO/SEM strategies
  • A sharp eye for detail and the ability to adhere to consistent writing standards
  • A get-it-done attitude, and comfort with ambiguity

Benefits For Technical Content Manager/Sr. Manager, Agentforce

Equity
Medical Insurance
Vision Insurance
Dental Insurance
  • Professional growth opportunities
  • Inclusive benefits
  • Equal employment opportunity
  • Incentive compensation
  • Equity
  • Location-based compensation

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