Technical Release Manager

Global enterprise SaaS company providing cloud-based software solutions and CRM services
San Francisco, CA, USABellevue, WA, USABurlington, MA, USA
$184,000 - $334,600
DevOps
Staff Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS

Description For Technical Release Manager

Salesforce is seeking a Technical Release Manager to join their Release Management Team, a dynamic group focused on ensuring seamless product delivery and customer experience. This role combines technical program management with DevOps practices, requiring expertise in continuous delivery and SaaS environments.

The position involves leading the deployment of mission-critical services used by major enterprises worldwide. You'll be responsible for coordinating major product releases, weekly patches, and daily changes while maintaining high standards of customer trust and satisfaction. The role requires a blend of technical expertise and leadership skills, as you'll work with cross-functional teams and senior executives.

As a Technical Release Manager, you'll be part of a collaborative, fast-moving team that values innovation and rapid delivery. The role demands someone who can balance tactical execution with strategic thinking, particularly in areas of service ownership, DevOps practices, and cloud infrastructure. You'll need to demonstrate strong project management skills while maintaining attention to detail in a dynamic, agile environment.

The position offers competitive compensation and the opportunity to work with cutting-edge technology at one of the world's leading enterprise software companies. This role requires U.S. citizenship and willingness to undergo a background investigation, reflecting the position's importance in maintaining Salesforce's high standards of security and compliance. You'll be joining a company known for its innovative culture and commitment to customer success, with opportunities to make a significant impact on enterprise-scale software delivery.

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Responsibilities For Technical Release Manager

  • Responsible for continuous delivery of application releases supporting mission critical services
  • Lead innovative initiatives focused on customer experience, scalability, and continuous delivery
  • Plan, coordinate, and lead deployments of major product releases, weekly patches, and daily changes
  • Ensure great customer experience during releases
  • Partner with all functions across the entire company
  • Manage multiple priorities efficiently

Requirements For Technical Release Manager

Kubernetes
  • Technical program or engineering management experience at an enterprise technology company
  • Experience leading cross functional teams
  • Strong knowledge of the SaaS business model and its product development lifecycle
  • Excellent analytical and problem solving skills
  • Deep experience with the software development lifecycle
  • Strong organizational, project management, analysis, and communication skills
  • Must be a U.S. citizen without dual citizenship
  • Must complete a U.S. federal government Minimum Background Investigation (MBI)

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