Salesforce, the global leader in CRM solutions, is seeking a Technical Support Engineer to join their team in Bellevue, WA, with hybrid work options available. This role combines technical expertise with customer support excellence, requiring a master's degree and one year of relevant experience. The position offers a competitive salary range of $113,797 - $148,100 and involves leading end-to-end customer experiences, resolving critical technical issues, and maintaining product expertise. The ideal candidate will have strong skills in various technologies including UNIX Shell, R, Ruby, Apache Spark, Go, Hadoop, and MapReduce. This role provides an opportunity to work with cutting-edge enterprise technology while mentoring peers and contributing to knowledge base development. The position offers comprehensive benefits and the chance to work with a company committed to improving the state of the world through technology and equality initiatives.