Technical Support Engineer

Salesforce, the global leader in CRM and enterprise cloud solutions, is seeking a Technical Support Engineer to join their team in the Seattle area. This role offers a unique opportunity to work with cutting-edge technology while making a significant impact on customer success. The position combines technical expertise with customer service excellence, requiring the engineer to coordinate and resolve critical technical issues while ensuring superior customer experience.

The role demands a strong technical foundation with a Master's degree and practical experience in various tools including AzureDevops, Log rocket, Swagger, and Splunk. As a Technical Support Engineer, you'll be responsible for researching and resolving complex technical challenges, mentoring team members, and contributing to the knowledge base that supports the broader support community.

What makes this opportunity particularly attractive is the combination of competitive compensation ($113,797 - $116,000), comprehensive benefits, and the flexibility of hybrid work arrangements. Salesforce's commitment to equality and inclusive workplace culture, coupled with their mission to improve the state of the world through business, makes this an ideal position for someone looking to grow their career in a purpose-driven organization.

The role offers exposure to enterprise-level technical challenges while working with a diverse team of professionals. You'll have the opportunity to develop deep technical expertise while contributing to Salesforce's customer success initiatives. The position also provides clear paths for career growth and development within one of the world's most innovative technology companies.