Technical Support Engineer

Salesforce, the global leader in CRM and enterprise cloud solutions, is seeking a Technical Support Engineer in Bellevue, WA. This role offers a competitive salary range of $113,797 - $148,100 and includes comprehensive benefits.

The position requires a Master's degree in Computer Science, Engineering, or related field, with one year of relevant experience. The ideal candidate will have expertise in various technologies including UNIX Shell, R, Ruby, Apache Spark, Go, Hadoop, MapReduce, along with strong knowledge in Data Analysis, Networking, and Security.

As a Technical Support Engineer, you'll be responsible for leading end-to-end customer experiences, resolving critical technical issues, and ensuring timely problem-solving. You'll work in a fast-paced environment, coordinating with Product Engineering teams when necessary, and providing peer mentorship through a Swarming framework.

The role offers a hybrid work environment with telecommuting options, providing flexibility while maintaining collaborative opportunities. You'll be part of a company known for its commitment to equality, innovation, and employee development. Salesforce offers comprehensive benefits, including medical insurance, dental coverage, vision care, 401k, and equity opportunities.

This position is perfect for technically skilled professionals who are passionate about customer success and want to work for a company that values both technical excellence and workplace equality. You'll have the opportunity to create knowledge base materials, contribute to operational efficiency, and grow within a supportive and inclusive environment.