Technical Support Engineer - French speaking

Join Salesforce's cutting-edge customer support team as a Technical Support Engineer specializing in their Industries cloud platform. This role is part of the prestigious Signature Success team, providing elite support to Salesforce's most strategic enterprise clients. You'll work at the intersection of technical expertise and customer service, handling mission-critical support cases while developing preventive solutions.

As a Technical Support Engineer, you'll leverage your technical knowledge of databases, APIs, and full-stack development to resolve complex customer issues. The role requires both French and English fluency, combining technical acumen with strong communication skills. You'll work with various technologies including JavaScript, Java, SQL, and Salesforce's proprietary tools.

The position offers the opportunity to work with cutting-edge cloud technology while developing expertise in the world's leading CRM platform. You'll collaborate with cross-functional teams including R&D and Support Operations, contributing to both immediate problem-solving and long-term platform improvements. This role is perfect for someone who combines technical skills with customer service excellence and wants to grow in a dynamic, enterprise software environment.

Working at Salesforce means joining a company consistently ranked as one of the world's best places to work. You'll be part of a team that values innovation, customer success, and giving back to the community. The role offers significant growth potential as you develop deep expertise in cloud computing, enterprise software, and customer success methodologies.