Technical Support Engineer - French Speaking

MuleSoft, a Salesforce company, is seeking a French-speaking Technical Support Engineer to join their Customer Support team. This role combines sophisticated technical expertise with customer service excellence to resolve complex platform-related issues. The position involves hands-on troubleshooting of integration challenges, working with enterprise technologies including Web Services, HTTP, JMS, and JEE application servers.

As a Technical Support Engineer, you'll be at the forefront of customer success, helping clients overcome technical challenges while working closely with development teams. The role offers an excellent opportunity to build expertise in enterprise integration technologies and advance your career in customer-facing technical roles. You'll be responsible for troubleshooting complex issues, providing feature explanations, and developing standard methodology guidance.

The ideal candidate should have strong technical skills in Java development, web services, and integration technologies, combined with excellent communication abilities in both French and English. You'll be working in a dynamic environment where you'll research new technologies daily and contribute to maintaining MuleSoft's high customer satisfaction standards. This role offers the chance to work with cutting-edge integration technologies while making a significant impact across the organization.

The position is based in Dublin, Ireland, and offers the opportunity to work with a diverse range of enterprise clients while being part of a global team dedicated to customer success. Your role will be crucial in maintaining MuleSoft's reputation for operational efficiency and strong technical solutions.