Join Salesforce's cutting-edge customer support team as a Technical Support Engineer specializing in German-speaking markets. This role is part of the Global Support organization, focusing on delivering exceptional support for the #1 cloud-based platform. As a Mission Critical Support specialist, you'll handle cases of varying severities while working with some of our largest and most strategic accounts in Salesforce Industries Cloud.
The ideal candidate combines technical expertise with strong customer service skills, bringing experience in both front-end and back-end technologies. You'll work with database concepts, APIs, and various programming languages while maintaining strong partnerships across Worldwide Support, R&D, and Support Operations teams.
This position offers the opportunity to work with cutting-edge technology in a dynamic, fast-paced environment. You'll be part of a team that values professional growth, technical excellence, and customer satisfaction. The role requires both German and English fluency, making it perfect for bilingual tech professionals who enjoy solving complex problems and delivering outstanding support.
Key technical areas include database management, API integration, web technologies, and enterprise software support. You'll have the chance to work with modern tools and technologies while developing expertise in Salesforce's suite of products. The position offers exposure to large-scale, multi-tenant production environments and the opportunity to work with some of the world's leading companies.
Join a team that values innovation, customer success, and professional development. This role provides an excellent opportunity to grow your career in technical support while working with enterprise-level software solutions and contributing to customer success in the German-speaking market.