Technical Support Engineer - German Speaking

Salesforce is seeking a German-speaking Technical Support Engineer to join their Customer Success team in Dublin. This role combines technical expertise with customer service excellence, requiring proficiency in both German and English. The position involves working with Salesforce's Marketing Cloud platform, handling technical integrations, API implementations, and providing top-tier customer support.

The ideal candidate will have a strong foundation in web technologies, database concepts, and programming languages like Java, PHP, and JavaScript. They'll be responsible for analyzing and resolving complex technical challenges, maintaining knowledge base articles, and ensuring high customer satisfaction levels.

This role offers an opportunity to work with cutting-edge cloud technology while developing both technical and customer service skills. Salesforce is known for its strong company culture, commitment to equality, and comprehensive benefits package. The position is based in Dublin, Ireland, offering the chance to work with a global leader in CRM and enterprise software solutions.

The role requires someone who can think analytically, communicate effectively in both German and English, and maintain composure under pressure. Experience with Salesforce products, particularly Marketing Cloud, is a plus. The company emphasizes continuous learning and development, with opportunities to earn certifications and advance within the organization.

Working at Salesforce means joining a company that values innovation, customer success, and giving back to the community. The role offers exposure to enterprise-level technical challenges while working alongside talented professionals in a supportive environment.