Senior Support Engineer

Sanity.io, a modern content operating system backed by major tech investors, is seeking a Senior Support Engineer to join their growing team. This role combines technical expertise with customer service excellence, working with enterprise clients like PUMA, Spotify, and Figma.

The position requires a skilled professional with 4+ years of experience in technical support and strong proficiency in JavaScript, TypeScript, and modern frontend frameworks. As a Senior Support Engineer, you'll be at the forefront of helping developers and enterprises solve complex technical challenges, creating documentation, and improving the platform's support infrastructure.

The ideal candidate will possess exceptional communication skills and a genuine passion for helping others succeed. You'll work in a remote environment with a global, diverse team, contributing to both technical solutions and customer success. The role offers an excellent opportunity to work with cutting-edge technology while making a significant impact on how major companies manage their content.

Benefits include competitive compensation with stock options, comprehensive health plans, and a flexible work environment that promotes work-life balance. Sanity.io values diversity and inclusion, creating an environment where professionals can grow both personally and professionally.

This role is perfect for a technical problem-solver who enjoys working directly with customers, can quickly adapt to new technologies, and wants to be part of a rapidly growing platform that's revolutionizing content management for modern digital experiences.