Engineer- Support Operations

Saviynt is seeking a Support Operations Engineer to join their Identity Authority Platform team. This role is part of Saviynt Labs, where they design, build, and run leading Enterprise Identity solutions. The position offers an exciting opportunity to work with cloud services built on AWS, GCP, and Azure with a global presence.

The ideal candidate will be responsible for supporting and maintaining Saviynt's enterprise identity cloud solutions, working directly with customers to resolve implementation and technical issues. You'll be part of a team that powers and protects organizations in their digital transformation journey, providing critical identity and access management solutions.

This role combines technical expertise in IAM/IGA solutions with customer-facing support responsibilities. You'll work in a shift from 5:30 PM to 2:30 AM, handling customer communications, troubleshooting complex issues, and maintaining documentation. The position requires strong technical skills in database operations, scripting, and various IAM tools, along with excellent communication abilities.

Saviynt offers a dynamic, high-growth environment where you'll experience tremendous learning opportunities through challenging yet rewarding work. The role directly impacts customers while working in a welcoming and positive work environment. The company's focus on engineering excellence and attraction of top industry talent makes this an ideal position for someone looking to grow their career in identity and access management.

Working at Saviynt means being part of a company that's at the forefront of cybersecurity and identity management, providing solutions that help organizations maintain security while enabling digital transformation. The role requires completion of security & privacy literacy training and adherence to various information security policies, demonstrating the company's commitment to maintaining high security standards.