Solutions Engineer

Secoda makes the experience of exploring and using data as intuitive, fast, and useful as using Google Search.
$80,000 - $104,000
Backend
Mid-Level Software Engineer
Hybrid
3+ years of experience
Enterprise SaaS

Description For Solutions Engineer

Secoda is revolutionizing data exploration by making it as intuitive as using Google Search. We're seeking a Solutions Engineer to join our Customer team, reporting to the Head of Customer. This role is perfect for someone who can bridge the technical and customer-facing aspects of our business.

As a Solutions Engineer, you'll be instrumental in ensuring customer success through technical expertise and implementation guidance. The role requires a strong technical foundation in Python and SQL, combined with excellent communication skills to translate complex concepts for various stakeholders. You'll work directly with customers to understand their needs, implement solutions, and provide valuable feedback to our product team.

We offer a competitive package including equity, comprehensive healthcare benefits, unlimited PTO, and learning opportunities. Our hybrid work environment, based in Toronto's Liberty Village, promotes collaboration while maintaining flexibility. We have a strong culture built on curiosity, resilience, and analytical thinking.

The ideal candidate brings 3+ years of customer-facing technical experience and thrives in a fast-paced startup environment. You'll be joining a team that values ambitious goals, data-driven decision-making, and continuous learning. This is an excellent opportunity to make a significant impact in a growing startup while working with cutting-edge data technologies.

If you're passionate about data, customer success, and want to be part of shaping the future of data exploration tools, this role offers the perfect blend of technical challenges and customer interaction.

Last updated 2 hours ago

Responsibilities For Solutions Engineer

  • Serve as a subject matter expert on Secoda's products and solutions
  • Collaborate with customers to understand their business requirements and challenges
  • Guide customers through the implementation process
  • Act as a liaison between customers and product & engineering team
  • Develop and deliver training sessions
  • Create documentation for customer solutions
  • Work closely with cross-functional teams
  • Stay on top of industry trends and emerging technologies

Requirements For Solutions Engineer

Python
  • At least 3+ years experience in a customer facing technical role
  • Strong technical background, with hands-on experience in Python and SQL
  • Demonstrated ability to understand customer needs and provide effective solutions
  • Proven ability to analyze and solve complex technical problems
  • Outstanding presentation and communication skills
  • Proficiency in translating complex technical information into simple terms
  • A collaborative mindset with ability to work in fast-paced environment

Benefits For Solutions Engineer

Medical Insurance
Dental Insurance
Vision Insurance
Education Budget
Equity
Parental Leave
  • Competitive salary and equity
  • Medical, dental, and vision coverage from day 1
  • $1000 Healthcare Spending Account
  • $500 Taxable Spending Account
  • Unlimited time off policy
  • Mat and Pat leave top-up
  • Learning & Development benefit ($1,000)
  • Equipment & $500 home office setup stipend
  • Team activities and retreats
  • Office in Liberty Village

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