Solutions Engineer

Secoda makes the experience of exploring and using data as intuitive, fast, and useful as using Google Search.
Backend
Hybrid
3+ years of experience
Enterprise SaaS · AI
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Description For Solutions Engineer

Secoda is seeking a Solutions Engineer to join their Customer team, reporting to the Head of Customer. This role bridges the gap between clients' technical needs and Secoda's solutions. The ideal candidate will have 3+ years of customer-facing technical experience with strong Python and SQL skills. The position involves being a technical expert, guiding implementation, and ensuring customer success.

The company offers a hybrid work environment based in Liberty Village, Toronto, with in-office days on Tuesdays, Thursdays, and alternate Fridays. They provide comprehensive benefits including medical coverage, unlimited PTO, and learning opportunities. Secoda values diversity and maintains a culture focused on being curious, tough, humble, analytical, and ambitious.

As a Solutions Engineer, you'll work closely with customers to understand their needs, provide technical expertise, and ensure successful implementation of Secoda's data solutions. You'll also collaborate with cross-functional teams, create documentation, and stay current with industry trends.

The role combines technical expertise with customer service, requiring strong communication skills and the ability to translate complex technical concepts for non-technical stakeholders. This is an excellent opportunity for someone who wants to make a significant impact in a fast-growing startup that's revolutionizing how companies explore and use data.

Last updated 3 months ago

Responsibilities For Solutions Engineer

  • Serve as a subject matter expert on Secoda's products and solutions
  • Collaborate with customers to understand their business requirements
  • Guide customers through the implementation process
  • Act as a liaison between customers and product & engineering team
  • Develop and deliver training sessions
  • Create documentation to assist customers
  • Stay on top of industry trends and emerging technologies

Requirements For Solutions Engineer

Python
  • At least 3+ years experience in a customer facing technical role
  • Strong technical background, with hands-on experience in Python and SQL
  • Demonstrated ability to understand customer needs and provide effective solutions
  • Proven ability to analyze and solve complex technical problems
  • Outstanding presentation and communication skills
  • Proficiency in translating complex technical information into simple terms

Benefits For Solutions Engineer

Medical Insurance
Dental Insurance
Vision Insurance
Education Budget
Equity
Parental Leave
  • Competitive salary and equity
  • Medical, dental, and vision coverage from day 1
  • $1000 Healthcare Spending Account
  • $500 Taxable Spending Account
  • Unlimited time off policy
  • Maternity and Paternity leave top-up
  • Learning & Development benefit ($1,000)
  • Team activities and retreats

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